We’re Committed to Good Fundraising

Our Commitment to Good Fundraising

We’re committed to good fundraising to support the amputee community in Scotland, and we’re proud to wear this badge.

Finding Your Feet help families affected by amputation or limb absence with activities, services and support to benefit fitness, mental health and personal growth. We believe that forming relationships with peers and being part of a group is one of the most powerful ways to reduce isolation, which has been proven to be a contributing factor to life expectancy in the amputee community. Our goal as a charity is to be on hand with some form of support or opportunity for every amputee in Scotland.

This is why we have good fundraising practices to ensure that some of the most vulnerable in our communities get the vital support they need and deserve, and our fundraisers know how their money is being spent to help us keep this up.

Our Good Fundraising Guarantee to you

Fundraising is the life blood of many Scottish charities and we need to raise funds from voluntary sources. We could not fulfil our charitable mission without the support of generous, thoughtful and committed donors. We value the support of donors and understand the need to balance our duties to beneficiaries, with our duties to donors.

That’s why we make this commitment to you.

We will comply with the law as it applies to charities and fundraising and we commit that we will guarantee to adhere to best practice as outlined in the Fundraising Code of Practice.

We will monitor fundraisers, volunteers and third parties working with us to raise funds, ensuring that they also comply with this Code of Practice.

We guarantee to operate in line with the values of the Code; to be Legal, Open, Honest and Respectful in all our fundraising. To promote and underpin these values, we commit to the following standards:

• We will be clear about who we are and what we do
• We will give a clear explanation of how you can make a gift and change or stop a regular donation
• If you do not want to give or wish to cease giving, we will respect your decision
• We will respect your rights and privacy
• We have a procedure for dealing with people in vulnerable circumstances and it will be published on our website or will otherwise be available on request
• We will hold your data securely
• We will communicate with you in accordance with your selected preferences.

If you feel we have not adhered to these standards, or think we could do better please contact the CEO & Founder at [email protected] and we will deal with your complaint quickly and thoroughly.

We commit to ensuring our complaints process is clear and easily accessible and we will provide clear and evidence based reasons for our decisions on complaints.

However, should you be dissatisfied with our response, you will be able to take this further by contacting the Scottish Fundraising Adjudication Panel: [email protected]

The Code of Fundraising Practice

The following section is taken from the Fundraising Regulator’s website to show give a brief intro about what our good fundraising guarantee entails. If you’d like any more details about how the Fundraising Regulator determine the organisations that can proudly wear this badge, you can check our their full “Code of Fundraising Practice” here.

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The Code of Fundraising Practice (the code) sets out the responsibilities that apply to fundraising carried out by charitable institutions and third-party fundraisers in the UK. For the purposes of the code, fundraising means to ask for money or other property for charitable, benevolent or philanthropic purposes, and it covers a wide range of fundraising methods.

The code was initially developed by fundraisers through the work of the Chartered Institute of Fundraising (CIoF) and the Public Fundraising Association (PFRA). We have been responsible for the code since 7 July 2016.

The code aims to:

• promote a consistent, high standard of fundraising;
• make sure charitable institutions, their governing bodies and fundraisers know what is expected of them;
• set out the standards we use when considering complaints;
• provide a benchmark for organisations and fundraisers to assess their practices against so they can identify necessary training and monitor and set policy priorities for their fundraising; and
• develop a culture of honesty, openness and respect between fundraisers and the public.

The following four values support all standards in the code.

Legal: All fundraising must meet the requirements of the law.

Open: Fundraisers must be open with the public about their processes and must be willing to explain (where appropriate) if they are asked for more information.

Honest: Fundraisers must act with integrity and must not mislead the public about the cause they are fundraising for or the way a donation will be used.

Respectful: Fundraisers must demonstrate respect whenever they have contact with any member of the public.